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FREQUENTLY ASKED QUESTIONS
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Can I change the product?Of course. If the product you've ordered doesn't fit properly, you can change it. Just write an email at info@justbouncestore.com . You will have 10 days starting from the day you've received the product to change it. To be returned, the product must be new, in perfect conditions with his original box. You'll must send us a picture of the product conditions before the return. The shipping costs for the return of the subsequent new product will be entirely charged to the customer. Once we'll received the product, we will control its conditions and contact you just right after. If conditions of the product you sent us back are following the required criterias we will immediately provide the shipping of the new product. NO WORRIES, THERE IS ALWAYS A SOLUTION, IT WILL BE OUR DUTY AND OUR PLEASURE TO GIVE YOU THE BEST SERVICE.
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How does the shoe really fit?Our shoes size are European Standard Size. Please check the Size Chart Page to check UK & US conversions, and please keep in mind that the measurements are still indicative even if the centimetres showed into the chart are exactly the length of the mold shape used during manufacture, basically the measurement of the inner sole.
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Do you have women or men shoe size?Ore sizes are UNISEX. Please check the Size Chart Page.
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Are these the only colors available?The colours online are the only available till today. We will come out soon with new colors. Subrscribing to our newsletter you will know it in advance.
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Is it possible to customize the products?We are working for that. Soon it will be possible to customize the colors of our shoes, bicolor or plain color.
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Why are these shoes comfortable for dancing?Because they’ve been created by a dancer’s mind. Because the sole is specifically created to fit perfectly on the dance floor and on your feet. The best dancers among the World choose to wear our shoes (such as….P.Lock, Iron Mike, Ness, Poppin C, Kite & Gemini..). Just Bounce shoes have been created to reach the best quality in dancing, with class.
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